FAQs

Our goal is to deliver your order as quickly as possible. Typically, delivery takes place within 5 to 14 working days. Although we do our best, delays can sometimes occur. We strive to avoid these delays.

Don't worry, you're in good hands with Luvero. If your order doesn't arrive for any reason, you will receive a full refund, and we will resend your items. Your security and satisfaction are our top priorities, backed by legal buyer protection. For detailed assistance, please contact our customer service.

Our mission is to enrich your life with our products. Our highest priorities are customer satisfaction and the continuous improvement of our brand. We strive to provide you with an exceptional shopping experience and high-quality products.

Your feedback is very important to us and helps us continually improve our service. Please use the contact form on our website to let us know what you think. We are always open to praise, criticism, and suggestions, and we will respond to you as quickly as possible.

Our customer service is available 24/7. If you have any questions or concerns, you can contact us via our contact form. We will try to respond to all inquiries as quickly as possible and to your full satisfaction.

Our customer service is available 24/7. If you have any questions or concerns, you can contact us via our contact form. We will try to respond to all inquiries as quickly as possible and to your full satisfaction.

You can cancel your purchase within 6 hours of placing the order.

Name: Luvero-London

Email: service@luvero-london.com

Physical address: SG MEDIA AGENCY, Elderenweg 10A, 3770 Riemst, Belgium (Not the return address)

VAT number:0795224212